Return and exchange terms
The period for replacing the application is 7 days and its return is 1 day from the date of the order was received.
You can return or exchange through one of our branches in Riyadh and Jeddah.
If the order is canceled after shipping, please contact us at 0504179400, and the shipping company will be notified of canceling the order.
If the product arrives damaged, please contact us at 0504179400 to start the replacement process as soon as possible.
In the event that the product to be replaced is not damaged, it may be necessary to pay the value of the replacement fees according to what is decided by the branch or what is explained to you when you contact us to request the replacement.
Refund fees may be calculated based on the status of the order (ready, shipped, ...etc)
Replacement is carried out exclusively through our branches in Riyadh and Jeddah, in the absence of a nearby branch, the buyer must ship the order or product on his personal account and we will re-send the new order after paying the shipping fees or the difference between the prices